Accessibility Statement for Cranham Flowers
Our Commitment to Accessible Cranham Flowers Online
At Cranham Flowers, we believe everyone should have access to beautiful blooms — and to the online tools that enable easy flower ordering. We are dedicated to providing an online experience that is accessible, regardless of a customer’s abilities or assistive technology. Ensuring accessible Cranham Flowers services is central to our mission of delivering thoughtful, convenient floral arrangements to all.
Standards We Uphold: WCAG 2.1 AA Compliance
The Cranham Flowers website is designed and maintained according to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These globally recognised standards ensure that our digital services are perceivable, operable, understandable, and robust. By following WCAG 2.1 AA, we strive to remove barriers that might prevent anyone from ordering flowers online, making our site inclusive for all Cranham customers.
Screen Reader Compatibility
We take compatibility with screen readers and assistive software seriously. Our website’s layout, buttons, and forms are structured semantically so screen reading tools can interpret and relay content accurately. This approach supports customers who use screen readers to navigate and order Cranham Flowers efficiently online. Additionally, we aim to provide clear labels and descriptive alt text on all images and interactive elements.
High Contrast and Readable Design
A key component of our accessibility strategy is a high-contrast, easy-to-read design. We use carefully chosen colour palettes, large text, and simple layouts to enhance legibility for everyone, including customers with low vision or colour perception differences. We test our site regularly to ensure contrast ratios meet or exceed recommended accessibility thresholds, allowing every customer to browse and order Cranham Flowers without visual barriers.
Continuous Improvement and Feedback
Accessibility is an ongoing journey for Cranham Flowers. We perform regular audits to assess the accessibility of our digital ordering experience, and we encourage feedback from our customers, employees, and community members. If you encounter any accessibility issues while using our online service, we want to hear from you so we can address concerns promptly and make further improvements.
Contact for Accessibility Issues
Your feedback is invaluable in helping us provide accessible Cranham Flowers for all. If you experience difficulties accessing any part of our website, have suggestions for improvement, or require information in an alternative format, please get in touch with our accessibility team. We are committed to responding promptly and working with you to find a satisfactory solution.
Ensuring Equal Flower Ordering Access for All
Creating a welcoming and inclusive online environment for Cranham Flowers customers is at the heart of our accessibility initiative. We will continue to monitor evolving accessibility standards and embrace new technologies to ensure that every user can order flowers online with ease and confidence, regardless of ability. Thank you for choosing Cranham Flowers and supporting our commitment to accessibility for everyone.
